Customer Profile

The Customer Profile form allows Relay Texas users to submit and update individualized preferences such as:

  • Frequently Called Numbers
  • Emergency Numbers
  • Customer Notes

User information is confidential and secure.


After you finish filling out the form, please mail it to:

T-Mobile Accessibility Care
KSOPHD01-Z8200
6220 Sprint Parkway
Overland Park, KS 66251-8200

Or fax to 877-877-3291


T-Mobile Accessibility Care can be contacted at:

800-676-3777 (TTY/Voice)
800-676-4290 (Spanish/Español - TTY/Voz)
800-787-1989 (Speech-to-Speech)
866-931-9027 (Voice Carry-Over)
access@t-mobile.com

Download the Customer Profile Form